Effective Date: May 4, 2026
Last Updated: May 4, 2026
Red Pest Control (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our pest control services, how we use that information, and the choices you have.
If you have questions, call us at 817.865.5251 or use the contact form on our website.
1. Information We Collect
Information you give us directly:
- Name, address, email, and phone number when you request a quote, schedule service, or contact us.
- Property details you share so we can recommend the right treatment (type of property, pest concerns, access notes).
- Payment information when you pay for service. Payments are processed by our third-party billing provider; we do not store full credit card numbers on this website.
Information collected automatically when you visit our site:
- Standard web log data (IP address, browser type, device type, pages visited, referring URL, timestamps).
- Cookies and similar technologies used to keep the site working and measure performance.
Information from third-party services we use:
- GorillaDesk — our customer portal and scheduling system. If you log in to the portal, GorillaDesk handles that interaction under its own privacy policy.
- Google Maps — embedded on our site so you can see our service area. Google may collect data per its own policy.
- WP Engine — our website host, which keeps standard server logs.
We do not sell your personal information.
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, schedule appointments, and provide pest control services.
- Send you service confirmations, reminders, follow-ups, and invoices.
- Improve our website, marketing, and customer experience.
- Comply with legal obligations (tax records, licensing requirements, etc.).
- With your permission, send you occasional updates or promotions. You can unsubscribe at any time.
3. How We Share Your Information
We share information only as needed to run our business:
- Service providers who help us operate (scheduling software, payment processor, email/SMS delivery, website host). They are contractually limited to using your information for the service they provide to us.
- Legal compliance when required by law, court order, or to protect our rights, property, or safety.
- Business transfers if we are ever acquired or merged, your information may transfer as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing.
4. Cookies & Tracking
Our website uses cookies to remember your preferences, keep the site functioning, and measure how visitors use the site so we can improve it. You can disable cookies in your browser settings. Some site features may not work as well without them.
5. Your Choices and Rights
You can:
- Update or correct your information by calling us at 817.865.5251 or emailing us through the contact form.
- Request deletion of your personal information, subject to records we are legally required to keep (e.g., service records, tax documents).
- Unsubscribe from marketing emails using the link in any message we send you.
- Opt out of texts by replying STOP to any text message from us.
Texas residents and residents of states with comprehensive privacy laws (such as California under the CCPA/CPRA) may have additional rights, including the right to know what we collect, request a copy, or request deletion. To exercise these rights, contact us using the information above.
6. Data Security
We use reasonable technical and organizational measures to protect your information. No system is 100% secure, but we work to keep our website and customer data safe. If you believe your information has been compromised, contact us immediately at 817.865.5251.
7. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we’ll delete it.
8. Third-Party Links
Our website may link to third-party sites (such as our customer portal or Google Maps). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The “Last Updated” date at the top will reflect any changes. If we make material changes, we’ll note them clearly on our website.
10. Contact Us
Red Pest Control
Phone: 817.865.5251
Website: redpestcontrol.com/contact
Service Area: DFW Metroplex and surrounding areas
We recommend having an attorney review this policy before launch, especially if your data practices change or you expand into states with stricter privacy laws.